Over the last 18 months, the industry pivoted significantly driven by emerging technologies. This shift shows the reality of remaining relevant in a fast-changing competitive arena.

An important finding is highlighted by industry analysis: what succeeded previously often fails now or tomorrow.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

Over the past year, organizations have shifted dramatically driven by competitive pressure. This shift shows the reality of remaining relevant in a rapidly evolving market environment.

Key Points

• Industry guidelines are changing the manner in which organizations approach data privacy.
• The scope of advanced technologies necessitates new skills throughout technology organizations.
• Prioritization of capability building is likely to prove more valuable than adopting the latest platforms.